with all the new design that you've done on this app and on the desktop version very little works right I am constantly kicked out of my session the choice of adding an appointment to any type of calendar results in the appointment being added to my calendar, and then disappearing not just occasionally, but every single time I cannot get questionnaires to load time after time after time that I need to fill out for appointments I cannot reach anybody on the phone because you have ridiculously long wait times because everybody's having trouble with the app. I don't know who was in charge of this revamp, but it's terrible. I worked in computer for 25 years, I know a poor revamp when I see one so my review is it's a very very bad app at this point in terms of reliability and people being able to get things done. What more is there to say the functionality that worked before is spotty it's confusing, trying to find the way around the app and again I have computer experience I'm not a novice it's hard to print things out so that they look clean and neat. I mean after all when you pay a couple thousand dollars to have a test done you expect to get a formal report that goes with that test that can follow you around and you can take the other practitionersreports to come off the way that they're set up the page breaking and the headers in the footers cut right the middle of lines of text that are important etc. etc. etc.